This Privacy Policy explains how SIARI Build ("we", "us", "our") collects, uses, stores, and discloses your personal information when you visit our website or get in touch with us. We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Who we are

SIARI Build is a residential construction business based in Melbourne, Victoria. If you have any questions about this policy or about how we handle your personal information, you can contact us using the details at the end of this page.

What information we collect

We only collect personal information that you choose to provide to us through our contact form. This includes:

• Your first and last name
• Your email address
• Your phone number (if you provide it)
• The type of project you're enquiring about
• Any details you include in your message

We do not require you to create an account, and we do not ask for sensitive information such as financial details through this website.

How we collect it

We collect this information directly from you when you complete and submit the contact form on our website. We do not purchase personal information from third parties or collect it from other sources.

Why we collect it and how we use it

We use the information you provide solely to:

• Respond to your enquiry
• Discuss your potential project and provide quotes or information
• Keep a record of enquiries we have received

We do not use your information for marketing unless you have separately agreed to that, and we do not sell your personal information to anyone.

Spam protection

To protect our contact form from automated abuse, we use Cloudflare Turnstile, a privacy-focused verification tool. Turnstile helps confirm that submissions come from real people rather than bots. It may collect limited technical information (such as your IP address and basic browser signals) for the sole purpose of this verification. Cloudflare processes this information on our behalf; see Cloudflare's own privacy policy for details.

Who we share it with and where it is stored

We use trusted third-party service providers to operate our website and manage enquiries. These providers act as our data processors and only handle your information to provide their service to us:

• Sanity — stores the content of our website and the enquiries submitted through the contact form
• Resend — delivers email notifications to us when you submit an enquiry
• Cloudflare — provides the spam-protection verification described above and hosts our website

Some of these providers may store or process data on servers located outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled consistently with the Australian Privacy Principles. By submitting your information, you consent to it being stored and processed by these providers, which may include storage overseas.

How long we keep it

We keep enquiry information for as long as necessary to respond to and follow up on your enquiry, and to maintain reasonable business records. When it is no longer needed, we take reasonable steps to delete it.

Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies

Our website uses only the cookies and similar technologies necessary for it to function and to provide spam protection. We do not use advertising or marketing tracking cookies. If we introduce analytics or tracking in the future, we will update this policy and seek your consent where required.

Your rights

Under the Australian Privacy Principles, you have the right to:

• Request access to the personal information we hold about you
• Ask us to correct information that is inaccurate or out of date
• Ask us to delete information we hold about you, where we are not required to keep it

To make any of these requests, please contact us using the details below. We will respond within a reasonable time.

Making a complaint

If you believe we have mishandled your personal information, please contact us first so we can try to resolve the matter. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the "last updated" date at the top reflecting when it was changed.